Privacy Policy

Last Updated : 28/04/2026

1. Introduction

SuperVision is a proprietary workforce management platform developed and operated by Fourier IT Innovation (Pty) Ltd, trading as the Fourier Group (“Fourier”, “we”, “us”, or “our”), with its principal place of business at Block 4 – Unit 19, Falcon Crest Office Park, 142 South St, Die Hoewes, Centurion, 0157, South Africa. This Privacy Policy explains how SuperVision collects, uses, stores, and protects the personal information of individuals who visit or interact with the SuperVision website (“the Website”). It has been drafted in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and applies exclusively to information collected through the SuperVision Website and its contact form. By using this Website you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please refrain from submitting your personal information through the Website.

2. Responsible Party

Entity : Fourier IT Innovation (Pty) Ltd – SuperVision Division
Address : Block 4 – Unit 19, Falcon Crest Office Park, 142 South St, Die Hoewes, Centurion, 0157
Telephone : +27 12 667 3232
General enquiries : sales@fourier.co.za

3. Personal Information We Collect

SuperVision collects only the minimum personal information necessary to respond to your enquiry. When you submit the contact form on the Website, we collect the following:

• Full name

• Contact telephone number

• Email address

We do not collect any special personal information as defined in section 26 of POPIA (such as race, religion, health, biometric information, or criminal history) through this Website or its contact form. We do not collect identity numbers, financial information, or any information beyond the three fields listed above through the Website contact form.

4. Purpose for Which We Collect Your Information

Your personal information is collected solely to:

• Respond to your direct enquiry or request for information about SuperVision products and services.

• Arrange a Business Analysis (BA) consultation or product demonstration if requested.

• Communicate with you in connection with a legitimate business enquiry you have initiated.

We do not use the information submitted through the Website contact form for any marketing, newsletter, promotional, or unsolicited communication purpose. Submission of the contact form does not constitute consent to receive marketing communications.

6. Cookies and Google Analytics

The SuperVision Website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies — small text files placed on your device — to help us understand how visitors interact with the Website. The information generated by the cookie about your use of the Website (including your anonymised IP address) is transmitted to and stored by Google on servers which may be located outside South Africa.

Google Analytics collects the following categories of data on our behalf:

• Pages visited and time spent on each page

• Referring website or search engine

• Browser type, device type, and operating system

• Anonymised IP address and approximate geographic location (city/region level)

This data is used solely to analyse Website traffic and improve the user experience. We do not use Google Analytics data to identify individual visitors or combine it with the personal information submitted through the contact form. You may opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

You may also manage or disable cookies through your browser settings; however, disabling cookies may affect the functionality of certain parts of the Website. Google's use of your data is governed by Google's own Privacy Policy, available at https://policies.google.com/privacy. SuperVision is not responsible for Google's data practices.

7. Automatically Collected Log Data

When you visit the Website, our web hosting infrastructure automatically records standard server log data. This may include your device's Internet Protocol (IP) address, browser type and version, the pages of the Website you visit, the date and time of your visit, and the duration of your session. This data is collected for security monitoring and infrastructure maintenance purposes and is not linked to your personal identity.

8. Disclosure and Sharing of Personal Information

SuperVision does not sell, rent, trade, or otherwise disclose your personal information to third parties for commercial purposes. Your information may be shared only in the following limited circumstances:

• Within the Fourier Group: Your enquiry may be directed to the relevant team within Fourier IT Innovation (Pty) Ltd for the purpose of responding to your request.

• Service providers: We may share information with trusted third-party service providers (such as our web hosting provider or CRM platform) who process data on our behalf and are contractually bound to handle it in accordance with POPIA.

• Legal obligation: We may disclose personal information where required to do so by law, court order, or at the request of a competent regulatory authority.

Where personal information is transferred to a third party outside South Africa, we will take reasonable steps to ensure that the recipient is subject to a law, binding corporate rules, or binding agreement that upholds principles for the lawful processing of personal information substantially similar to those under POPIA.

9. Retention of Personal Information

We retain personal information collected through the Website contact form only for as long as is necessary to fulfil the purpose for which it was collected — that is, to respond to and conclude your enquiry. Once the enquiry has been resolved and no ongoing business relationship has been established, your contact information will be securely deleted or anonymised within a reasonable period, unless a longer retention period is required by law.

10. Security of Your Personal Information

We implement reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, or alteration. These measures include secure server infrastructure, access controls, and encrypted data transmission (HTTPS). While we take every reasonable precaution, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk.

11. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights in relation to your personal information held by us:

• Right of access: You may request confirmation of whether we hold your personal information and, if so, request a copy of that information.

• Right to correction or deletion: You may request that we correct inaccurate information or delete your personal information where we are no longer lawfully entitled to retain it.

• Right to object: You may object to the processing of your personal information on reasonable grounds.

• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out prior to withdrawal.

• Right to lodge a complaint: You have the right to lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been processed in violation of POPIA.

To exercise any of these rights, please contact us using the details provided in section 2 of this policy. We will respond to your request within a reasonable time and in accordance with POPIA.

12. The Information Regulator (South Africa)

If you are not satisfied with our response to a complaint or believe that your personal information is being processed in a manner that is inconsistent with POPIA, you have the right to contact the Information Regulator of South Africa:

• Website: https://inforegulator.org.za/

• Email: inforeg@justice.gov.za

• Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

13. Links to Third-Party Websites

The Website may contain links to external websites, including the Fourier Group corporate website and third-party platforms. These sites are not operated by SuperVision and are governed by their own privacy policies. We assume no responsibility for the content or privacy practices of any third-party websites and encourage you to review their policies before providing any personal information.

14. Children's Privacy

The SuperVision Website is directed at business professionals and is not intended for use by persons under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information through this Website, please contact us immediately at sales@fourier.co.za and we will take prompt steps to delete such information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable legislation, or regulatory requirements. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Website after any changes are posted constitutes your acceptance of the revised policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Address : Block 4 – Unit 19, Falcon Crest Office Park, 142 South St, Die Hoewes, Centurion, 0157
Telephone : +27 12 667 3232
General enquiries : sales@fourier.co.za